Customer Service

Wimeka Global Solutions

PT. Wimeka Global Solutions is a company dedicated to provide consultancy services in information systems and information technologies.

We provides world class support for business application system, ranging from ERP Systems (Oracle JDEdwards and SAP), RFID Solutions (Intrasys) to Barcode & Mobile Solutions (RFgen software).

We also provide a full range of life-cycle Software Development services, from requirements gathering and definition, through the delivery and deployment of solutions.

Deskripsi Pekerjaan

CeknGo.com is an online accommodation booking site, listing hundreds of thousands of accommodations and enable you to check the accommodations, make the reservations and comfortably go to ”The Places You’ll Go”.

CeknGo.com offer customers the broadest selection of accommodations and always do the best to offer the most competitive price, simplified the booking process, provide user-friendly interfaces, instant confirmation and multiple payment methods.

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Responsibilities:

  • Handle general inquiries from customers.
  • Respond to inbound calls and email from customers
  • Make outbound calls to customers to follow up on transactions
  • Identify and fulfill customers’ need properly
  • Effectively answer customers’ inquiries as well as take ownership to resolve customers’ issues
  • Document all call information according to the standard operating procedure


Persyaratan

Keahlian dan keterampilan yang dibutuhkan

Requirements:

  • Candidate must possess at least a Diploma in any fields
  • Have at least 1 year of working experience in the related field
  • Have strong verbal and written communication skills in English
  • Pleasant voice pitch and tone
  • Good communication skill and very patient
  • Have knowledge of Microsoft Office tools


Informasi Pekerjaan

Industri
Perjalanan / Pariwisata
Fungsi Pekerjaan
Pelayanan Pelanggan - 1 tahun
Jumlah Lowongan
1
Jam Kerja
08:00 am - 05:00 am
Gaji yang di tawarkan
Bisa negosiasi
Lokasi Pekerjaan
Jakarta, Jakarta Barat
Perlu Berpergian
Tidak
Jumlah Karyawan
1 - 50